Angard Staffing Solutions Ltd is the dedicated
recruitment partner for Royal Mail Group.

Queries

General Query

If you have a general query, you can use the form below to get in touch with our Payroll Team.

Please allow 3 working days for a response to your query.




Please clearly outline your query below:

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Pay Query

If you believe you are missing hours from your wage slip or have been paid incorrectly, then please use the form below to raise this directly with Angard Payroll Services.

Once you have submitted your query, Angard will escalate your query to Royal Mail who will verify your claim. Please allow a minimum of 7 days for your query to be resolved.




Please enter start and finish times in 24-hour format. For example, a start/finish time of 10:15pm should be entered as 22:15
Please outline on a separate line each shift you wish to query:

 
Mail Centre / Location Worked
Date Worked
(dd/mm/yyyy)
Enter your START Time:
Enter your FINISH Time:
Total hours you worked:
Total Hours you have been paid:
Total Hours you are missing:
1
2
3
4
5
6
7
8
9
10

Please add any comments in the box below to help Payroll Services resolve your query:

(e.g. Hours have been paid at an incorrect rate)

I consent to my data being stored and processed in order to deal with my query. You can find out more in our Privacy Policy

Holiday Request

Please use the form below to request holiday pay. Your request will be sent directly to the Angard Payroll Services Team.

To help us process your request as quickly as possible, please make sure you provide all details requested below. Fields marked in red are mandatory.

Once you have submitted your request, Payroll Services will process your holiday request, subject to you having enough holiday pay allowance. You can see your holiday pay allowance on your latest payslip by logging in HERE.




A minimum of 4 hours must be requested for any day you wish to take as holiday.

A maximum of 8 hours per day can be requested with no more than 40 hours per week in total.
A minimum notice of 7 days is required on all holiday claims. Claims made with less than 7 days notice will not be processed.

Week Day
Enter the date(s) you wish to take as holiday (dd/mm/yyyy)
Enter the number of hours you would like to claim:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

I consent to my data being stored and processed in order to deal with my query. You can find out more in our Privacy Policy

P45 Request

If you wish to terminate your employment with Angard Staffing, please use the form below to request your P45.

Payroll Services will process your request within 3 working days. Please allow 2-4 weeks to receive your P45 and any unclaimed holiday to be paid out.




Are you currently awaiting payment for any shifts you have worked? YesNo

A P45 can only be requested once all outstanding hours have been paid.
I consent to my data being stored and processed in order to deal with my query. You can find out more in our Privacy Policy

Reference Request

If you wish to request a reference please use the form below.

Please allow 7 working days for your request to be processed.

Who would you like to request a reference for?





Where should we send the Reference?






I consent to my data being stored and processed in order to deal with my query. You can find out more in our Privacy Policy

Request a new ID badge

If you have lost your Angard ID badge or your existing ID badge has expired, you can use the form below to request a new one from the Recruitment Services Team.

Please make sure you provide all details requested below. Fields marked in red are mandatory.




Please upload your ID photo in either a .jpg or .png format (max 2MB):

Please note that the photo you provide will be verified against the photo ID that we hold on your file.

I consent to the use of my photo being stored and used in creating a new Angard ID badge. You can find out more in our Privacy Policy: YesNo

Please give your consent to us using your photo.